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Sagess, Inc.
Sagess call center consulting, managed services, telecom infrastructure and contact center (call center) support solutions
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International Call Center Benchmarking Consortium
Benchmarking is a critical facet of a Call Center organization. The goal of ICCBC is to provide useful benchmarking data to Call Center managers.
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Call Center Technologies
Call Center Technologies (CCT) is committed to improving call centers, help desks, and the overall business with cost-effective, atypical solutions. CCT has a network of partners who can provide a broad range of products and services.
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Contact Center Compliance
DNC Software for Call Centers, A Complete Compliance Solution, Do Not Call. apricot scrub pad
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Digivoice
DigiVoice specializes in the design, implementation, training and support of technology-based call center solutions such as voice recording, quality monitoring, voice and data analytics, workforce management, business activity monitoring and scheduling.
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Call Center and Customer Service Skills | callcentercafe.com
Welcome to the fastest growing online community for Call Center Professionals seeking call center information, customer service tools and call center performance management resources. (...)
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Professional Telecommunications, Inc.
Ptel Inc. provides call center products and technology for optimization and management of call center resources. All with proven ROI's. The companies we represent are Perimeter Technology and Wygant Scientific
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Portage Communications
Complete and affordable workforce management software, call center scheduling and management software with automatic call distribution - acd - for managing your inbound call center., Complete and affordable workforce management software, call center scheduling and management software with automatic call distribution - acd - for managing your inbound call center.
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OptiStaff Corporation
Software for phone call recording, call monitoring, call recording, call logging, call center quality monitoring, screen recording, and screen capture. Quality Monitor, developed by OptiStaff, enables our customers to monitor their call centers' calls for quality assurance and verification purposes.
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Contact Knowledge LLC
Working Solutions, a leading outsourcer of remote agent call centers, has a proven model for augmenting in-house sales, ACD, IVR, customer service, and CRM call centers.
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