Call Center Profi - Das Magazin für professionelles Servicemanagement

The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services. ICMI’s mission is to help call centers (contact centers, help desks, customer care, support centers) achieve operational excellence and superior business results. Through the dedication and experience of its team, uncompromised objectivity and results-oriented vision, ICMI has earned a reputation as the industry’s most trusted resource for:Consulting; Seminars; Publications and Management Tools, including Call Center Magazine; Conferences and Networking Events; and Professional Membership.

Dial Interactive provides call center consulting,call routing for Nortel, Consulting on the Avaya products,cisco reporting, Custom Webview infomaker Reporting, Consulting on the Cisco IPCC,IPIVR, Outbound Dialer and ICM,crystal consultanting, IVR re-design,voice recognition,Technology RFP consultanting,cti programming, quality monitoring rfp,consultant,business case consultant with ROI

(US) - Call centre training and consulting services.

ALESYS is a learning effectiveness organization whose innovative and powerful Integrated Approach to Learning improves transfer of training to job application, achieving greater return on training investments through lasting behavior change.

Customer Support and Help Desk Consulting & Training

Clarity Customer Management - Deutsches Call Center in den USA

Princeton Consulting is a leading European consulting company focusing on customer relationship management and customer-focused eBusiness. We provide high quality, leading edge solutions that enable our clients to use best practices for acquiring, retaining and developing customers

client24 - der Customer Service Dienstleistungsanbieter in Österreich. Kommunikation via Call Center, Schulungen für Mitarbeiter, Consulting für Marketingaktivitäten und Prozesse.

Anton Systems, Inc. is a Sunrise, Florida-based systems integration firm focusing on business process transformation in Client Relationship Management (CRM), Call Center, IT Service Management, ITIL Consulting and Real Estate Management Solutions.